Terms of Use

By accessing or using Propgrade you confirm that you are at least 18 years old and capable of entering a binding agreement, and that you accept these terms, our Privacy Policy, and our Disclaimer. Developers, agents, and brokers represent that they are authorised to publish the listings and information they submit.

Propgrade may provide property discovery, grading, locality intelligence, AI-based recommendations, analytics, comparisons, lead generation, surveys, builder/project information, homebuyer tools, market insights, advertising solutions, site-visit coordination, and financing-assistance integrations. We may modify, add, or withdraw any service at any time.

You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity under your account. Notify us immediately of any unauthorised access.

You may use Propgrade only for lawful, personal, non-commercial purposes. You must not:

• Publish false, misleading, illegal, or defamatory content
• Scrape, copy, resell, or commercially exploit content or lead data
• Use bots or automated tools, or attempt unauthorised access
• Manipulate ratings, post fake reviews, or reverse-engineer the platform
• Harass other users, send spam, or interfere with platform operations

We may suspend or terminate accounts that breach these rules, without prior notice.

Those who publish listings represent that they hold lawful rights to do so, that information and pricing are accurate and genuine, that materials do not infringe third-party rights, and that advertisements comply with RERA and applicable law. Leads generated through Propgrade are for lawful business use only and must not be resold, misused, or used to harass customers. We may remove listings and monitor misuse.

Listings, ratings, and AI-generated scores are for information only, are sourced from third parties, and may not always be accurate. Propgrade is an intermediary and is not a party to any transaction. Please read our full Disclaimer, which forms part of these terms.

The Propgrade name, logo, software, AI systems, databases, livability methodology, editorial content, and design are owned by [Legal Entity Name] or its licensors and protected by law; you may not reproduce or commercially exploit them without written permission. By uploading content, you grant Propgrade a worldwide, non-exclusive, royalty-free licence to use, display, and distribute it on the platform.

If paid services (such as featured listings, subscriptions, or advertising) are offered, fees may be revised, applicable taxes are additional, and amounts are generally non-refundable once activated, save as expressly stated. You agree to the applicable payment-gateway terms.

The platform may link to or rely on third-party sites and providers we do not control. We are not responsible for their content, accuracy, practices, or for outages and failures caused by them.

To the maximum extent permitted by law, Propgrade shall not be liable for indirect, incidental, consequential, or exemplary losses, lost profits, data loss, investment losses, transaction disputes, developer defaults, or misrepresentation by third parties. Our aggregate liability shall not exceed the amount, if any, you paid to Propgrade. You agree to indemnify Propgrade against claims arising from your misconduct, legal violations, IP infringement, or breach of these terms.

We may suspend or terminate your access at any time for policy violations, fraud, misrepresentation, or abuse. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, internet or power failures, government restrictions, cyberattacks, or force-majeure events.

These terms are governed by the laws of India. Disputes shall first be attempted to be resolved amicably; if unresolved, they may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat at Indore. Subject to the grievance process below, the courts at Indore, India shall have exclusive jurisdiction.

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, complaints may be sent to our Grievance Officer (see the Contact & Grievance page); we acknowledge within 24 hours and resolve within 15 days. We may revise these terms at any time, and continued use after changes means you accept the revised terms.